Get help
Something isn't working
Troubleshooting has fixes for the most common problems. If yours isn't there, send a report from inside PELS, so the developer can see what your Homey was doing:
- Open PELS and go to Settings > Report a problem. To report something about one device, Smart task or Activity entry, open the form from there and PELS keeps that context.
- Say what you expected and what happened instead.
- Send the report. PELS adds the relevant device activity and current state, and shows you a reference.
Sending the report is all the developer needs. If you would like an answer, post in the PELS forum thread and quote the reference, or use the email link PELS shows: the report itself carries no reply address.
If Homey cannot send the report, PELS offers Copy report instead. Email the copied text to olemarkus@gmail.com.
A device is missing
Use Request support on the Missing a device? card at the bottom of the Devices page, and pick your device. PELS sends what Homey reports about it along with your description. See Missing a device? for details.
A question or a feature idea
Post in the PELS forum thread, or in the Norwegian PELS thread if you prefer Norwegian. Other owners read along there and often have the same question or a working setup to share.
If you would rather not post publicly, email olemarkus@gmail.com.